Privacy Policy
Effective Date: March 21, 2026 | Last Updated: March 21, 2026
Company: LIT Fitness One LLC
Operating as: LIT Fitness Downingtown
Location: 417 Roberts Lane West, Chester, Pennsylvania 19382
Phone: +1 484-432-6105
LIT Fitness Downingtown, operated by LIT Fitness One LLC, is committed to protecting the privacy of our members, prospective members, and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website, interact with our staff, or use our services. By using our website or providing your information, you agree to the practices described in this policy.
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1) Information We Collect
a) Information You Provide
We collect personal information you voluntarily submit to us, including but not limited to:
Name
Email address
Phone number
Fitness preferences and goals
Payment and billing information for services
Communication preferences, including SMS consent
b) Information Collected Automatically
When you visit our website, certain information may be collected automatically through secure technologies such as analytics tools or cookies. This may include:
Device type
Browser type
General geographic region
Pages visited
Interaction with website features
This information is collected through cookies and similar tracking technologies.
c) Information from Service Providers
We may receive information from third-party platforms that support our business operations, including payment processors, scheduling software, and SMS communication platforms. These providers operate under their own privacy policies and are engaged to support our services only.
This information is necessary to operate our business and deliver services effectively.
2) How We Use Your Information
We use personal information to:
To provide and manage our fitness services and membership programs
To send booking confirmations, appointment reminders, and class notifications
To respond to your inquiries and provide customer support
To send promotional offers, announcements, and marketing communications where you have provided consent
To process payments and manage billing
To improve our website, services, and member experience
To comply with applicable legal obligations
LIT Fitness Downingtown communicates directly with its members. We do not sell leads or distribute personal information to third parties for marketing purposes.
3) SMS Communications
LIT Fitness Downingtown may send SMS messages to members and prospective members who have opted in via our website contact form or other written consent methods.
These messages may include:
Appointment confirmations
Class reminders
Membership or program updates
Studio notifications
Responses to customer inquiries
Occasional promotional offers related to our services, only if consent has been provided
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out at any time. Standard opt-out processing may take up to 30 days. Reply HELP for assistance, or contact us directly at [email protected].
SMS opt in data and consent will not be shared with third parties for marketing purposes.
4) Sharing of Information
LIT Fitness Downingtown does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as payment processing, scheduling, and SMS delivery. These vendors are contractually obligated to protect your data and use it only for the services they provide to us.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the successor entity.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5) Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Operate and maintain site functionality
Understand visitor behavior and improve performance
Enhance user experience
You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
6) Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your membership or service relationship, and comply with our legal obligations. When information is no longer needed, we dispose of it in a secure manner.
7) Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access to your personal information
Correction of inaccurate information
Deletion of personal information where permitted by law
Withdraw consent for SMS or other communications at any time by replying STOP or contacting us directly
To make a request, please contact us using the details below. We may verify your identity before processing certain requests.
8) Security
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we are committed to maintaining appropriate safeguards for the data we collect.
9) Contact Us
Company: LIT Fitness One LLC
Operating as: LIT Fitness Downingtown
Location: 417 Roberts Lane West, Chester, Pennsylvania 19382
Phone: +1 484-432-6105
For privacy related questions or requests regarding your personal information, please contact us using the information above.
10) Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make updates, we will revise the "Last Updated" date at the top of this page. Your continued use of our website or services following any changes constitutes your acceptance of the revised policy.
